Katie's Villa
Charm Villa

VIP Concierge

Our VIP Concierge Service

Following feedback from our guests to find out what would make their holiday have that VIP edge we have launched a new concierge service.

We believe everyone deserves that VIP treatment so when you make a booking with us we will pass your details to our Concierge who will contact you with a range of options for you to consider.

Our Concierge serevice is run by a fantastic couple, Barrie and Sandra who will make sure you are looked after.

Our Concierge will help you with everything from theme park tickets to nipping to the supermarket and getting what you need for your arrival.

Here is a sample of just some of the things that our Concierge can do for you

  • Discounted theme park tickets delivered to you
  • Shopping to get you what you want for your arrival to save you having to go out when you first arrive after your long flight
  • Meeting you at the airport to collect any excess baggage.  This saves you hiring a bigger or an extra car
  • Dinner show tickets and making reservation for you
  • Advice on places to visit and accessibility
  • Help finding other attractions that are not the usual theme park attractions
  • Organising a special event.  
  • and lots more....

Barrie has run a successful attraction ticket company in Orlando for many years now and his wealth of knowledge is outstanding.  With his wife Sandra they excell in making sure you get everything you need and more.

The feedback we get from guests has made this service an excellent addition to our goal in making the best possible holiday you could have in our Villas.

If you would like further informaion about this service please contact us on




Some of the feedback we have recieved....


What can I say, what a fantastic bloke.  We worked together organising everything in terms of tickets for our trips as soon as I confirmed my holiday with you, Barrie booked everything I requested, he kept me informed and suggested alternatives to trips I was thinking about that weren't really suitable.  I wanted to go on an air boat and Barrie even got one of your other guests to try an air boat trip company before recommending them - what a fantastic day out, the best day out of the whole trip for me.... My chair broke down on the last Tuesday, I called Barrie and he gave me 2 numbers of local rental companies - fantastic help to us all.  As well as all of this, Barrie also met us at the airport to help us get our luggage to the villa as the rental cars are never big enough to take everything.  He then transported everything to Downtown Disney on the last day for us, I can't thank you enough for putting me in touch with him, Barrie is an asset to the service you supply - thank you.


The shopping service was fantastic as after a long flight it saved us going out again... Barrie got everything we asked for and we are a bit picky with what we eat... he found it all... brilliant..


Barrie met us at the airport and collected all of our baggage this was the first time we havent had to hire a second car... we saved loads of money


getting the theme park tickets delivered to the villa at a time to suit us was great...

we had a special birthday while in Florida and Barrie arranged the caterer and cake and decorated the villa with party banners and balloons while we were out ready for our return... he made a special day extra special..





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